For Owners on Full Management package
We have been having a challenge with how the booking system statement reports property management costs and how it delivers income, expense and balance information in a straight forward manner. We have been discussing this with the booking system software developers as we are not entirely happy with the current format and would hope to see an improvement in the format toward the end of the year.
In the meantime, from the beginning of April, we are changing the report so it will only show rental income, detailed booking by booking, with the corresponding commission amounts. Any additional property management or other costs will not be shown on this statement. We will issue up to 3 documents on our usual payment run dates. These will be two invoices, one for the commission and the other for the additional expense costs (only if there are any) and a financial statement showing all invoices and payments made against these.
We will no longer be sending the booking system commission report by email as this can be accessed at anytime by logging in to the booking system. The report can be found in ‘statement of accounts’, filtered to show a date specific range and can be either printed or exported in an excel format.
The payment flow remains unchanged.
For Owners on the Agency agreement
From the beginning of April we will issue up to 2 documents on our usual payment run dates, one invoice for the commission on bookings and a financial statement showing all invoices and payments made against these.
We will no longer be sending the booking system commission report by email as this can be accessed at anytime by logging in to the booking system. The report can be found in ‘statement of accounts’ and can be either printed or exported in an excel format.
Let us know if you would like your log in details for the Owners side of booking system to be resent to you.
The payment flow remains unchanged.
We hope you will find these changes beneficial and will post any updates on how the software guys are getting on with changes to the reporting system.
Thanks
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